The Media Center Sandbox

I'm collecting a count of users effected by the public API issues in the TV Pack for a business impact statement (MS requires these to decide if a QFE is warranted).

If you or any of your users are effected by the issues please send me an email with a count.  My email address is avantil at gmail period com.

Thanks.

Should this count be the actual number of users affected, or the possible number of users affected (ie. all users vs. those running Fiji only)?

Would it also be a good idea to quantify those people/companies NOT moving to TV Pack because of the issues it causes?  e.g. given the issues with MediaExperience, I doubt any Media Center remote control software would work properly, cutting out a large proportion of the custom install market.

Cheers,
Andrew

Ok, reading your reply at TGB I won't be submitting my usercount simply because I don't have reliable data on what percentage of my users have installed TV-Pack/Fiji and who hasn't.

That being said, there are thousands of users of myTV in total and I know several of them have rolled back their "upgrade" because of issues (specifically MediaExperience). I also know a large number of them [users] have decided not to install TV-Pack simply because of the issue.

Also, producing AddIns not compatible with newly produced OEM machines are costing us [third party developers] money. I have already lost one System Builder due to this fact, which, looking at the history of custom, will cost me around $750/pcm. This OEM in particular said it was a hard decision to make, but certain features of TV-Pack were in the end deemed more useful than a fully fledged television archiving solution - of course, they have also said they'll come running back to me once this issue is resolved.

What bothers me most about all of this is the fact that so far none of my bugreports, feedback or direct email to Microsoft representatives have been acknowledged or acted upon. Like I have said in the past, if I didn't have a vested interest in Media Center I would very quickly move onto one of the other Media Center solutions available.

AndyC:

Would it also be a good idea to quantify those people/companies NOT moving to TV Pack because of the issues it causes?  e.g. given the issues with MediaExperience, I doubt any Media Center remote control software would work properly, cutting out a large proportion of the custom install market.

Cheers,
Andrew

I think you have to be effected to be counted, although the number of users who rolled back should be in the group.

When I did this for my day job everyone in the company was listed as an effected party, not because they personally experienced the problem, but because we couldn't deploy a enterprise app w/o a QFE.

emigrating:

Ok, reading your reply at TGB I won't be submitting my usercount simply because I don't have reliable data on what percentage of my users have installed TV-Pack/Fiji and who hasn't.

That being said, there are thousands of users of myTV in total and I know several of them have rolled back their "upgrade" because of issues (specifically MediaExperience). I also know a large number of them [users] have decided not to install TV-Pack simply because of the issue.

Also, producing AddIns not compatible with newly produced OEM machines are costing us [third party developers] money. I have already lost one System Builder due to this fact, which, looking at the history of custom, will cost me around $750/pcm. This OEM in particular said it was a hard decision to make, but certain features of TV-Pack were in the end deemed more useful than a fully fledged television archiving solution - of course, they have also said they'll come running back to me once this issue is resolved.

What bothers me most about all of this is the fact that so far none of my bugreports, feedback or direct email to Microsoft representatives have been acknowledged or acted upon. Like I have said in the past, if I didn't have a vested interest in Media Center I would very quickly move onto one of the other Media Center solutions available.

Your lost sales as an ISV should count for something; we'd have to get input from Charlie on how to include that in the impact statement.  I didn't ask before because I don't derive any [real] income from my stuff.

How much it will cost me, Is it for free.

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